FAQ
Answering some of your frequently asked questions
Answer: Help Therapy prides itself on helping to choose the best provider for an incoming patient. In order to get this done in a timely manner, we ask th...
Mon, 29 Aug, 2022 at 1:03 PM
Answer: VA Referrals: If you are reaching out for questions related to a Veteran (Triwest) referral, you will contact referrals@helptherapy.com or our ...
Tue, 9 Feb, 2021 at 6:34 PM
Answer: For VA Referrals: Please follow the VA Referral Process Document linked here. VA Referral Process Document For Non-VA Referrals (any r...
Mon, 29 Aug, 2022 at 1:05 PM
Answer: Hushmail is a HIPAA compliant email system that Help Therapy utilizes with providers to ensure all patient information is protected.
Tue, 9 Feb, 2021 at 6:40 PM
A: There is no set-up for Hushmail. Once you receive an email notification, please create a passphrase to log-in. Remember the passphrase for future use. Hu...
Tue, 9 Feb, 2021 at 6:41 PM
Answer: We receive referrals from patients or referring sources looking to utilize their EAP. EAP is an Employee Assistance Program. Read more ab...
Tue, 9 Feb, 2021 at 6:43 PM
Answer: You are an Independent Practitioner, therefore you are responsible for storing your own patient information. SimplePractice is HIPAA complaint, ...
Tue, 9 Feb, 2021 at 7:01 PM
Help Therapy is here to help you with your administrative needs. That said, it is important to know who to reach out to about what. Please see below ...
Thu, 13 Jun, 2024 at 11:58 AM
Help Therapy is here to help you be successful in your private practice. Starting your own private practice is similar to starting your own business. There ...
Thu, 9 Sep, 2021 at 2:06 PM
The National Provider Identifier (NPI) is a Health Insurance Portability and Accountability Act (HIPAA) Administrative Simplification Standard. The NPI is a...
Mon, 20 Sep, 2021 at 2:51 PM