FAQ

Answering some of your frequently asked questions

Global Assessment of Functioning (GAF) score
The GAF score stands for Global Assessment of Functioning (more information is provided on the link here.  That said, generally speaking, a person's...
Thu, 28 Oct, 2021 at 3:42 PM
Q: How do I access forms and documents on the Help Therapy Provider Portal?
To access help forms, documents and help desk articles for your private practice, you will need to set up an account on www.helptherapy.com Initial Acco...
Fri, 7 Jan, 2022 at 12:32 PM
Does Help Therapy send providers a 1099 form?
Providers are not independent contractors so you will not receive a 1099 from Help Therapy. Providers should get 1099’s from the insurance companies, not He...
Mon, 20 Feb, 2023 at 2:00 PM
Q: Why should I call my patients to confirm their appointments?
The Impact of Therapist-Led Confirmation Calls:  Building Connections and Encouraging Commitment Introduction Confirmation calls for therapy appoin...
Thu, 11 May, 2023 at 2:30 PM
How does Help Therapy ensure that Protected Health Information is communicated securely in compliance with HIPAA?
Help Therapy has now partnered with Paubox for secure email communication. Paubox is designed for ease-of-use for both senders and recipients. Paubox elimin...
Wed, 1 Nov, 2023 at 11:59 AM
How do providers respond when a lawyer requests information pertaining to a particular client?
Patient files are confidential. You do not have to release them, as doing so would breach the patient's right to keep their records confidential. Howeve...
Tue, 14 Nov, 2023 at 6:59 AM